Frequently Asked Questions

Dealership FAQs:

Q: Can I custom order a car if I'm not finding exactly what I want at your dealership?
A: Yes! If you can't find the exact vehicle you're looking for in our current inventory, we offer the option to custom order your next Chrysler, Dodge, Jeep, or Ram. Click here to learn more and we'll guide you through the process of selecting the model, features, and options you want. We're happy to help you get a vehicle tailored to your preferences!

Q: What should I look for when test driving a car?
A: Consider comfort, functionality, technology, and overall driving experience. It helps to create a list of your top priorities, so you have a clear idea of what you're looking for before you step foot onto the lot. 

Q: Can I sell my car here even if I'm not buying a car from you?
A: Yes, we gladly purchase used vehicles, even if you don't plan to buy from us! We will either give you a cash offer or, if you do plan on purchasing from us, you can put it towards the total of a new vehicle! Click here to get started.

Q: What is the difference between buying and leasing?
A: You can think of leasing like renting a vehicle. With a lease, monthly payments tend to be cheaper, but you will not own the vehicle at the end of the lease-unless you opt to buy out the lease. When you purchase a vehicle, your monthly payments will likely be higher, but you will own the vehicle once it is paid off. In addition, there are no mileage limits when you purchase, while lease terms only allow for a set number of miles per year. Click here to learn more.

Q: I'm in the market for a new car but I'm not sure which vehicle is best for my lifestyle. Can you help?
A: Yes! Our sales team is here to help you find the perfect vehicle. We get to know your wants and needs-in addition to understanding your budget-to help you find the right car, truck, or SUV for you.

Q: I don't have the best credit; can I still get approved for a car?
A: We don't believe bad credit should prevent you from driving a reliable vehicle. Our financing experts have experience securing financing for buyers with varying credit. Good, bad, or somewhere in between, we work hard to get you approved. You can get started by filling out our Finance Application or calling our Finance Center. Also, ask our finance team about Ram financing deals and other offers, like Ram 1500 incentives. 

Q: I'd like to buy out my leased vehicle, how do I do that?
A: There is a lease-buyout process that our finance team can guide you through. Feel free to give us a call at 843-970-1526 or come in to meet with our team to complete the process!

Q: How does the CarFinder tool work at Hoover Summerville CDJR?
A: Our CarFinder tool makes it easy to find the vehicle you're looking for! Simply fill out the form with the details of your desired vehicle, including make, model, year, and any specific features. Once you submit the form, our team will search our inventory and notify you when a vehicle matching your needs becomes available. It's a hassle-free way to find the perfect car, truck, or SUV!

Q: Do you have a budget friendly inventory?
A: Yes, we offer vehicles for a wide range of budgets. We have a great selection of vehicles under $15K. Our inventory is full of new vehicles, like a Jeep Wrangler for sale or Dodge Durango for sale, and used vehicles, like a used Ram 1500 or a used Dodge Charger for sale.

Q: Do you offer commercial vehicles I can purchase for my business?
A: Yes, our commercial inventory includes a variety of trucks, vans, and commercial vehicles for your business. Click here to browse!

Q: Do you sell used vehicles of other brands besides Chrysler, Dodge, Jeep, and Ram?
A: Yes, our used inventory includes vehicles from a wide range of manufacturers.

Q: Do you sell electric vehicles?
A: Yes, Hoover Summerville CDJR offers electric and hybrid vehicles! Jeep and Chrysler have introduced hybrid models like the Jeep Wrangler 4xe and the Chrysler Pacifica Hybrid, which provide impressive performance while being eco-friendly. If you have questions about hybrid models or EVs, let us know! Our team is happy to help you explore our inventory and answer any questions you may have about switching to a more sustainable vehicle. Click here to learn more.

Q: What information or documents do I need to provide to apply for financing?
A: To apply for financing, you'll need to provide identification, proof of income, proof of residence, and details about your employment history. Our finance team will guide you through the specific requirements.

Q: Are there any additional fees or charges I should be aware of when buying a car?
A: Buying a car typically comes with additional fees such as sales tax, documentation fees, and registration fees. Our sales team will provide a transparent breakdown of all costs associated with your purchase.